Organization:  INK Communications Co.
Position:  Account Supervisor
About the Organization: INK is a full-service marketing communications company that houses public relations, content, digital, social, creative, and research under one strategic, data-driven roof. We help our clients move beyond what’s predictable by rethinking what’s possible. We thrive on collaboration, take pride in our ability to lead in real time, and work hard to live our mission – good work with good people makes for a good life. Founded in 2004, INK has a team of 40 specialists with offices in Austin and Denver. INK has won numerous awards for our creative and effective campaigns, our reputation with the media, and our company culture and work environment. 
Job Description:


  • Confident, thoughtful, approachable
  • An advanced strategic thinker and creative problem solver
  • A pro at giving and receiving feedback (up, down, across, and with clients) to improve client outcomes and develop professionally
  • An inspiring leader
  • A teacher
  • Quick on your feet and able to deliver under pressure
  • An excellent verbal and written communicator
  • A consensus-builder
  • A strategic guide to clients and team


  • Provide strategic guidance to clients and teams
  • Oversee client teams by connecting ideas, managing people, and matching resources to client needs
  • Excellent client service and strategic counsel in line with INK's high standards
  • Strategic planning and execution of integrated programs in tandem with all of INK's IP teams
  • Manage budgets
  • Anticipate team and client needs with ability to make smart decisions and provide sound recommendations
  • Hold team accountable for meaningful results and demonstrate value of communications programs
  • Manage multiple team members, mentoring other staff informally
  • Know when to pull in RPG, leadership
  • Provide feedback or edits to projects and deliverables that are helpful and actionable
  • Coach all INKers
  • Maintain current skills and quality of work while learning next-level strategy and team management skills
  • Demonstrate confidence in day-to-day work such as recommendations to clients and team members, presentation skills, decision making and work quality
  • Run meetings and communicate with client and team effectively to find and deliver opportunities of value
  • Maintain relationships with media and analysts
  • Counsel and prep executives for interviews and other briefing and speaking opportunities
  • Follow industry trends and recommend ideas based on this understanding
  • Play a leading role in planning and analysis, measurement against set KPIs and account goals looked at through the lens of INK’s strategy pillars as well as the client’s purpose
  • ID, participate in, and be responsible for new business efforts
  • Understand and exemplify INK values and differentiators, and represent them in a variety of ways
  • Represent INK at strategic meetings and onsite events
  • Establish adaptable and repeatable processes that improve client outcomes and INK business performance
  • Hone your craft/create subject matter expertise, and coach staff in that area or areas
  • Participate in industry thought leadership
  • Participate in and lead INK-wide initiatives
  • Grow current client programs
  • Contribute to overall company goals
Candidate Qualifications:


  • Bachelor’s degree
  • 9+ years of full-time communications experience, within an agency or similar setting
  • Excellent verbal and written communications skills, including AP style
  • Experience managing and leading multiple programs
  • Understanding of all tools of the trade
  • Ability to provide strategic guidance on multiple accounts while paying strict attention to detail
  • Ability to problem-solve, apply sound judgement, and delegate within team environment
  • Business and PR intuition
  • Experience in program budgeting and resource management
  • Experience participating in new business efforts
  • Established, growing subject matter expertise
How to Apply:


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