Organization:  INK Communications Co.
Position:  Senior Account Manager
About the Organization: INK is a full-service marketing communications company that houses public relations, content, digital, social, creative, and research under one strategic, data-driven roof. We help our clients move beyond what’s predictable by rethinking what’s possible. We thrive on collaboration, take pride in our ability to lead in real time, and work hard to live our mission – good work with good people makes for a good life. Founded in 2004, INK has a team of 40 specialists with offices in Austin and Denver. INK has won numerous awards for our creative and effective campaigns, our reputation with the media, and our company culture and work environment. 
Job Description:


  • Confident, thoughtful, approachable
  • Adept at strategic decision-making
  • A pro at giving and receiving feedback (up, down, across, and with clients) to improve client outcomes and develop yourself and your teammates professionally
  • A team builder
  • Able to see the big picture, as well as the details
  • Able to handle pressure of multiple accounts, clients, and teammates
  • Able to think quickly on your feet, with an ability to deliver against tight deadlines
  • A strong verbal and written communicator
  • A time management and organizational guru
  • Confident in guiding clients and team
  • Managing your emotions and present yourself as a leader to junior staff


  • Excellent client service and strategic counsel in line with INK's high standards
  • Strategic planning – in line with INK’s four pillars, and execution of integrated programs in tandem with all of INK's IP teams
  • Manage budgets
  • Oversee client teams by connecting ideas, managing people, and matching resources to client needs•Anticipate team and client needs with ability to make smart decisions and provide sound recommendations
  • Hold team accountable for meaningful results and demonstrate value of communications programs
  • Manage multiple team members, mentoring other staff informally
  • Know when to pull in RPG, supervisor, or leadership
  • Provide feedback or edits to projects and deliverables that are helpful and actionable
  • Coach your team
  • Maintain current skills and quality of work while learning next-level strategy and team management skills
  • Demonstrate confidence in day-to-day work such as recommendations to clients and team members, presentation skills, decision making and work quality
  • Run meetings and communicate with client and team effectively to find and deliver opportunities of value
  • Maintain relationships with media and analysts
  • Counsel and prep executives for interviews and other briefing and speaking opportunities
  • Follow industry trends and recommend ideas based on this understanding
  • Play an integral role in Planning + Analysis, measurement against set KPIs ID, participate in, and be responsible for new business efforts
  • Understand and exemplify INK values and differentiators, and can represent them in a variety of ways
  • Contribute to overall company goals
  • Begin to hone your craft/create subject matter expertise, and coach staff in that area or areas
Candidate Qualifications:


  • Bachelor’s degree
  • 7+ years of full-time communications experience, within an agency or similar setting
  • Excellent verbal and written communications skills, including AP style
  • Demonstrable media relations skills
  • Experience managing and leading multiple programs
  • Proficient in Google Docs, MSFT, Cision, Trendkite, Meltwater, IT Database, ARchitect, BusinessWire, and other PR programs and tools
  • Basic understanding of Brandwatch, BuzzSumo, Sprout Social and Google Analytics
  • Ability to quickly understand client industries, write compelling content for a variety of audiences, and work independently and collaboratively in a team setting
  • Ability to provide strategic guidance on multiple accounts while paying strict attention to detail
  • Ability to problem-solve, apply sound judgement, and delegate within team environment
  • Business and PR intuition
  • Experience in program budgeting and resource management
  • Experience participating in new business efforts
How to Apply: